Refund

Refund Policy

We stand behind our product with a customer-friendly refund policy designed to ensure your satisfaction

30-Day Money-Back Guarantee

We offer a full refund within 30 days of your initial purchase if you're not completely satisfied with our service.

Easy Refund Process

Simply contact our support team with your refund request. We'll process it within 3-5 business days.

No Questions Asked

We believe in our product quality. If it doesn't meet your expectations, we'll refund you without hassle.

24/7 Support

Our customer support team is available around the clock to help you with any refund-related queries.

Detailed Policy Terms

1. Eligibility for Refunds

You are eligible for a full refund if:

  • You request a refund within 30 days of your initial purchase
  • You have not violated our Terms of Service
  • You provide a valid reason for the refund request
  • Your account is in good standing

2. Refund Process

To request a refund:

  1. Contact our support team at [email protected]
  2. Provide your account details and purchase information
  3. Explain the reason for your refund request
  4. Wait for our team to process your request (typically 24-48 hours)
  5. Receive your refund within 3-5 business days

3. Processing Time

Refund processing times:

  • Credit Card: 3-5 business days
  • PayPal: 1-2 business days
  • Bank Transfer: 5-7 business days
  • Cryptocurrency: 1-3 business days

4. Partial Refunds

In some cases, we may offer partial refunds:

  • If you've used significant resources beyond the trial period
  • For annual subscriptions after the 30-day period (prorated)
  • For enterprise accounts with custom agreements

5. Non-Refundable Items

The following items are non-refundable:

  • Custom development work or consulting services
  • Third-party integrations or add-ons
  • Training sessions or workshops
  • Domain names or additional services

6. Cancellation vs. Refund

Understanding the difference:

  • Cancellation: Stops future billing but doesn't refund current period
  • Refund: Returns money for the current billing period
  • You can cancel anytime to avoid future charges
  • Refunds are only available within the 30-day window

Need Help?

Our customer support team is here to help you with any questions about our refund policy or to process your refund request.

Last updated: August 18, 2025